How Can We Help?
Some Functions Not Working
One of the biggest issues is when the app asked for permission to access your device and permission was denied.
Without permission to store data on your device, or to use your GPS to determine your location, the app cannot function properly.
Depending on your device and the operating system, you should be able to change these permissions to accept or allow. However, finding these settings may be tricky.
The easiest way to fix these issues is to uninstall the app and re-download and install it again. Then, make sure you allow all permissions when prompted.
Next, log into your user account to complete the process.