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iPhone Downloading Database Every Use

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ISSUE

When using the app on your iPhone, it requires you to re-download the POI database every time you open the app. This applies only to Apple iPhones.

CAUSE

This can happen when the Points-of-Interest (POI) database is being deleted by the iPhone’s feature called “Offloading.”

Apple’s offloading feature is built-in to iOS version 11 and above. When enabled, this feature deletes data that it deems as not being used very frequently. We’ve found in some cases that the offloading feature is deleting the POI database when the app is closed.

SOLUTION

UPDATE: December, 2019
We have made changes to the app to correct this issue. Make sure you are using the latest version of the app.

If you have the latest version of the app and are still having this issue, then you might need to disable the offloading feature by following these steps:

  1. Go to Settings -> General -> iPhone Storage
  2. Tap on the Route 66 Ultimate Guide app.
  3. Tap “Offload App” and confirm.
  4. Reboot your iPhone.